BEA Engine Status

This page provides status information on the services that are part of BEA Engine. Check back here to view the current status of the services listed below. For additional information on these services, please visit backendadmin.com.

All Systems Operational
Operational
Storage Server
Operational
Backup Server
Operational
Database Server
Operational
Engine Dashboard
Operational
Global CDN
Operational
Engine API
Operational
Mail Server

Ongoing Incidents

Aug 13, 2020

No incidents reported today.

Past Incidents

Resolved
Jul 24, 2020
Storage servers overload
Dear Customers,

We are currently experiencing overloading with a storage cluster causing time-outs on various services like websites and or files access.

Our system administrators are working closely with the data center technicians in order to resolve this issue as fast as possible.

As soon as the trouble is resolved we will update its status here.

Please accept our apologies for any caused inconvenience.

Best Regards,
Support Team
 
Resolved
Jul 24, 2020
Storage server overload
Dear Customers,

We are currently experiencing overloading with a Ceph storage cluster causing time-outs on various services like websites and or files access.

Our system administrators are working closely with the data center technicians in order to resolve this issue as fast as possible.

As soon as the trouble is resolved we will update its status here.

Please accept our apologies for any caused inconvenience.

Best Regards,
Support Team
 
Resolved
Jul 22, 2020
Network Maintenace
Dear Clients,

We are currently experiencing a network slowdown affecting all of our services in the UK Data Center.

We are working closely with the Data Center technicians, have already pinpointed the cause of the problem and expect to have access to the services fully restored within 30 minutes.


We deeply apologize for any inconvenience this has caused you.



Best Regards,

Support Team
 
Resolved
Jul 19, 2020
MySQL Server Trouble
Dear Customers,

We would like to inform
you that we are experiencing issues with one of our MySQL servers at
our Australian data center. Some Databases are not accessible which results to errors on some of the websites regarding database connectivity.
Our administrators are working on
resolving the matter as we speak.

We apologize for any inconveniences this might have caused you.

Best Regards,
Support Team
 
Resolved
Jul 11, 2020
Network Timeouts on Isolated USA Servers
Dear Clients,

There is some network issues on the USA data center servers which is affecting  several isolated servers in the system and some websites or files access via FTP or File Manager temporary timeouts.

Our system administrators are working closely
with the data center technicians in order to resolve this issue as fast
as possible.

As soon as the trouble is resolved we will update its status here.

Please accept our apologies for any caused inconvenience.

Best Regards,
Support Team
 
Resolved
Jul 08, 2020
AU Data Center Network Inaccessible
Dear Clients,

Our AU Data Center is currently experiencing network outages throughout their infrastructure which is also affecting our services. All services including websites, emails or DNS are being affected by this.

Our system administrators are working closely with the data center technicians in order to resolve this issue as fast as possible.

As soon as the trouble is resolved we will update its status here.

Please accept our apologies for any caused inconvenience.


Best Regards,
Support Team

 
Resolved
Jul 08, 2020
Core Mail Server Maintenace
Dear Clients,



Tomorrow at 11:00 AM UTC+3 (10:00 AM GMT+1), one of our core mail servers in the UK Data Center will undergo a planned maintenance. We expect a short downtime of about 15 minutes, during which you will not be able to send emails/check your mailboxes.



Thank you for your understanding.

Best Regards,
Support Team
 
Resolved
Jul 02, 2020
USA Data Center Network Inaccessible
Dear Customers,

Our USA Data Center is currently experiencing network outages throughout their infrastructure which is also affecting our services. All services including websites, emails or DNS are being affected by this.

Our system administrators are working closely with the data center
technicians in order to resolve this issue as fast as possible.

As soon as the trouble is resolved we will update its status here.

Please accept our apologies for any caused inconvenience.

Best Regards,
Support Team
 
Resolved
Jun 24, 2020
Service Issues
Dear Customers,

We would like to inform you that we are experiencing issues with our mail and MySQL servers at our US data center. Database connectivity issues and mail server inaccessibility may be experienced. Our administrators are working on resolving the matter as we speak.

We apologize for any inconveniences this might have caused you.



 
Resolved
Jun 05, 2020
USA Storage Servers Trouble
Dear Customers,

We are currently experiencing trouble with a Ceph storage cluster causing time-outs on various
services like websites and or files access.

Our system administrators are working closely with the data center
technicians in order to resolve this issue as fast as possible.

As soon as the trouble is resolved we will update its status here.

Please accept our apologies for any caused inconvenience.

Best Regards,
Support Team