BEA Engine Status

This page provides status information on the services that are part of BEA Engine. Check back here to view the current status of the services listed below. For additional information on these services, please visit backendadmin.com.

All Systems Operational
Operational
Storage Server
Operational
Backup Server
Operational
Database Server
Operational
Engine Dashboard
Operational
Global CDN
Operational
Engine API
Operational
Mail Server

Ongoing Incidents

Sep 24, 2018

No incidents reported today.

Past Incidents

Resolved
Sep 13, 2018
MySQL server issues
Dear Customers,

We are experiencing an issue with one of our MySQL servers at the US DC, which may result in database connections issues with your websites. We are working on bringing the server back online as soon as possible.

Thank you for your time and understanding regarding this matter.

Best Regards,
BEA Support Engineers
 
Resolved
Sep 09, 2018
Server Maintanance at our Data Center in Finland
Dear customers,

Our administrators and data center technicians are currently performing a maintenance of our servers located in our data center in Finland. Temporary interruptions of our services are expected. Thank you for your understanding in this situation. 



 
Resolved
Aug 30, 2018
Web Server UK Data Center
Dear customers,

We are currently experiencing  technical
difficulties with one of our web servers, which is causing websites timeouts and inaccessibility. It appears main server IP address was null routed from the data center causing routing issues with the server.

We would like to apologize for any caused inconveniences and also would
like to assure you that all administrators are doing everything possible to rectify the problem.

Thank you for the understanding!


 
Resolved
Aug 18, 2018
Issues with Bulgarian Data Center
Dear Customers,

We are currently experiencing issues with our Bulgarian data centers. Our administrators are working on resolving the issue as we speak and a solution should be reached soon.

We apologize for any inconveniences this might have caused you.



 
Resolved
Aug 17, 2018
Service Outage
Currently there is an outage in our Finland data center and some of the services of the accounts hosted in it may not be operational. Our system administrators are working closely with the data center technicians in order to resolve the case as soon as possible.

Please accept our apologies for the inconvenience.
 
Resolved
Aug 16, 2018
Web server issues
Dear customers,

We are currently experiencing issues with our Australian data center servers. Our administrators are currently working on resolving the issue.

We apologies for this inconvenience. Thank you for your understanding.
 
Resolved
Aug 14, 2018
Network Issue / Connectivity loss
Dear customers,

We would like to inform you about connection loss problem with our network in Finland. Our administrators are aware of this issue and are currently investigating the problem in order to find a permanent solution.

Meanwhile some of the services might flap between states - operational and non-operational.

Thank you for the understanding regarding this matter!
 
Resolved
Aug 09, 2018
Server Maintanance at our Bulgarian Data Center
Dear customers,

We will be performing maintenance procedures at our data center in Bulgaria tomorrow, the 9th of August, starting from 10:00AM UTC. Temporary interruptions of some of our services during the process. Thank you for your understanding regarding this matter. 


 
Resolved
Aug 06, 2018
Mail Server Timeouts
Dear Customers,

We would like to inform you about a temporary overload on the MX servers causing timeouts and slow performance of mail services including the error  messages noticed on mail clients and webmail application.

Our administrators are already working on this topic at the moment so the trouble could be resolved as quick as possible. Once the load is reduced email services will be operational as intended.
Please allow some extra time and try to resent your message later.

Thank you for your understanding on this matter.

Best Regards,
BEA Support Engineers 
 
Resolved
Aug 03, 2018
USA MySQL Database Server Trouble
Dear Customers,

We are experiencing an issue with one of our MySQL servers at the US DC
which may cause database connections issues with your sites. We are
working to bring it back online as faster as possible.

Thank you for your time and understanding regarding this matter.

Best Regards,
BEA Support Engineers