BEA Engine Status

This page provides status information on the services that are part of BEA Engine. Check back here to view the current status of the services listed below. For additional information on these services, please visit backendadmin.com.

All Systems Operational
Operational
Storage Server
Operational
Backup Server
Operational
Database Server
Operational
Engine Dashboard
Operational
Global CDN
Operational
Engine API
Operational
Mail Server

Ongoing Incidents

Dec 16, 2019

No incidents reported today.

Past Incidents

Resolved
Nov 13, 2019
Network Connectivity Issue
Dear Customers,

We are currently experiencing network connectivity issues to servers in our USA Data Center.

Our
system administrators are working closely with the data center
technicians in order to resolve this issue as fast as possible.

As soon as the trouble is resolved we will update its status here.

Please accept our apologies for any caused inconvenience.

Best Regards,
Support Team
 
Resolved
Nov 12, 2019
Delivery & DDoS outage Finland DC
Dear Customers,

There is an issue with our Finland DC and as they reported there is Application Delivery & DDoS Protection Services that are experiencing partial outage.

Our data center technicians are investigating the issue.

Thank you for your time and understanding regarding this matter.
 
Resolved
Nov 03, 2019
Global .com / .net TLD Managenet Trouble
Dear Customers,

There is a temporary global issue with .com and .net TLD which prevents new registrations, transfers, renewals or name servers change for domains with these TLDs.

Update: .com and .net TLD registration is now back in business.

Thank you for your patience and understanding!

Kind Regards,
BEA Support Engineers
 
Resolved
Nov 03, 2019
Major US Data Center routing problems
Dear Clients,

We are happy to inform you that the major network routing problem that we were experiencing has been resolved and all web hosting resources are again fully available throughout the globe. The issue that started on Friday was ultimately caused by our US DC's DDOS protection vendor which was wrongly filtering out traffic from the east coast of the US. We would like to thank you for bearing with us and to once more apologise for the inconvenience that this has caused you over the weekend.


Kind Regards,
BEA Support Engineers
 
Resolved
Sep 23, 2019
UK mail servers DDOS
Dear Customers,

We would like to inform you that the SMTP/IMAP/POP3 servers in the UK DC are currently experiencing a massive Ddoss attack.

Our system administrators are working on resolving this as we speak.

Thank you for your patience and understanding. We apologize for any inconvenience caused by this.

Kind Regards,
BEA Support Engineers
 
Resolved
Sep 03, 2019
Scheduled Network Maintenance
Dear Clients,

We would like to announce a planned network maintenance in our Finnish Data Center that will take place on Monday, the 3rd of September 2019 (2019-09-03). The scheduled maintenance window is 8:00 AM- 11:30 AM GMT / 11:00 AM - 12:30 AM EEST and during that time frame we expect intermittent to full service interruptions. The purpose of this maintenance is to upgrade and enhance the stability of our network equipment by implementing newer and more advanced hardware in key areas of our network.

Thank you for your understanding.

Best Regards,
Support Team
 
Resolved
Aug 08, 2019
Network Connectivity Issue
Dear Customers,


We are currently experiencing network connectivity issues to servers in our Finnish Data Center.


Our system administrators are working closely with the data center technicians in order to resolve this issue as fast as possible.


As soon as the problem is resolved we will update its status here.

Please accept our apologies for any caused inconvenience.


Best Regards,

Support Team
 
Resolved
Jun 23, 2019
Mail Service Timeouts
Dear Customers,

We would like to inform you about a
temporary trouble on one of our MX servers causing timeouts and slow
performance of mail services including the error  messages noticed on
mail clients and webmail application. You will notice such on some occasions when routed trough it.

Our administrators are already working on this topic at the moment so the trouble could be resolved as quick as possible. Once the load is reduced email services will be operational as intended.
Please allow some extra time and try to resent your message later.

Update: Trouble has been resolved and email addresses are now operational as expected.

Thank you for your understanding on this matter.

Best Regards,
BEA Support Engineers 
 
Resolved
Jun 22, 2019
Issues with MySQL Server.
Dear customers,

We're currently experiencing issues with one of our MySQL servers, and are working towards a resolution of the problem.

If you're located in our United States Data Center, and are experiencing issues with your website's database, kindly bear with us, whilst we resolve the ongoing issue.

Apologies for the caused inconvenience!

Best regards,
BEA Support Engineers.
 
Resolved
Jun 06, 2019
MySQL Server Overload
Dear Customers,

We are experiencing an issue with one of our MySQL servers at the US DC, which may result in database connections issues with your websites. We are working on bringing the server back online as soon as possible.

Update: Trouble has been resolved and the server is now running as expected.

Thank you for your time and understanding regarding this matter.

Best Regards,
BEA Support Engineers